Shipping policy

At Flying Beauty, we are committed to delivering your products safely and on time.

Order Processing

  • All orders are processed within 24–48 business hours after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Timeline

  • Standard Delivery: 3–7 business days, depending on your location.

  • Delivery timelines may vary due to factors beyond our control such as courier delays, weather conditions, or remote locations.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • Any ongoing offers like free shipping will be clearly mentioned on the website.

Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS or email to monitor your delivery status.


Return & Replacement Policy (7 Days Only)

We stand by the quality of our products and offer a 7-day return window from the date of delivery.

Eligibility for Return

You may request a return or replacement if:

  • The product is damaged, defective, or incorrect

  • The item is unused, unopened, and in its original packaging

Return Conditions

  • Return requests must be raised within 7 days of delivery

  • Products showing signs of use, tampering, or damage caused after delivery will not be eligible

  • Hygiene-sealed or personal care products once opened are non-returnable, unless damaged on arrival

How to Raise a Return Request

  • Email us at [your support email] with:

    • Order ID

    • Reason for return

    • Clear images or videos (if damaged or incorrect)

Our team will review the request and guide you through the next steps.

Refunds

  • Once the returned product passes quality checks, refunds (if applicable) will be processed within 5–7 business days

  • Refunds will be credited to the original payment method


Cancellations

  • Orders can only be canceled before dispatch

  • Once shipped, cancellations are not allowed


Contact Us

For any shipping or return-related queries, reach out to us at:
📧 infoflyingbeauty@gmail.com